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Appeal IRS Decision from ACS – Automated Collection System – Professional IRS Tax Firm

December 28, 2010
Written by: steve

Fresh Start Tax    1-866-700-1040      A Professional Tax Firm   “A” Rated by the BBB

Do not be bullied by the IRS when you are calling the 1-800 telephone numbers. You can appeal the decision if you do not like the result. Call us today for a free tax consultation. Make sure you take copious notes, names and numbers of everyone working your case.

Here is how to appeal the decision made by an IRS phone operator:

Just make an Oral Request

Taxpayers may make an oral request for a CAP appeal on Automated Collection System (ACS) cases. This request for an appeal and a statement about the issue is documented in the Comments section of the ACS Entity Screen.

Taxpayers must speak to the ACS Manager prior to the case being sent to Appeals. CAP cases on liens or levies should be sent to Appeals within two business days of the conference with the manager.

A managerial conference is not required on Installment Agreement CAP appeals.

The ACS CAP coordinator will fax to the Appeals Office serving the taxpayer’s address. You will hear back from the IRS, it’s that simple.


Fresh Start Tax is one of the premier tax resolution firms in the country. We deal with all types of civil cases including individuals, businesses, non-profits, partnerships and corporations. We have staff that specialize in every facet of IRS representation. We know all the IRS tax strategies because of our extensive IRS working backgrounds. Some of our many specialties include the following:

  • Immediate Tax Representation
  • Offers in Compromise/Settlements
  • Immediate Release of Bank Garnishments or Wage Levies
  • IRS Notices/Bill of Intent to Levy or Final Notices
  • IRS Tax Audits, Large and Small Dollar
  • Hardships Cases, Payment Plans, Installment Agreements
  • Innocent Spouse Relief
  • Abatement of Penalties and Interest
  • State Sales Tax Cases
  • Trust Fund Penalty Cases/6672
  • Non-filers, never filed, old and past due tax returns

Our Company Resume:


  • Our staff has over 135 years of professional tax representation experience collectively
  • On staff, Board Certified Tax Attorney’s, Certified Public Accountants, Enrolled Agents,
  • Former IRS Managers, Instructors and Trainers
  • Highest Rating by the Better Business Bureau “A”
  • Extremely ethical and moral
  • Fast, affordable, and economical
  • Licensed to practice in all 50 States
  • Premium on client communication
  • Nationally Recognized Veteran Former IRS Agent
  • Nationally Recognized Published Tax Expert
Filed Under: IRS Tax Advice
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