Fresh Start Tax, LLC (“Fresh Start Tax,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, client communications, appointment requests, contact forms, phone calls, text messages, email, and client portal interactions.

Information We Collect

Fresh Start Tax may collect personal information such as your name, phone number, email address, mailing address, and tax-related information in order to provide tax preparation, tax resolution, appointment, client portal, document request, and customer service communications.

We may also collect information you voluntarily provide when you contact us, request a consultation, upload documents, submit forms, schedule an appointment, or communicate with our team.

How We Use Information

We use collected information to provide tax preparation, tax resolution, bookkeeping, payroll, appointment scheduling, document collection, client portal support, voicemail follow-up, customer service, and related business communications.

SMS/MMS Text Messaging

By providing your mobile number and consenting to receive text messages, you agree to receive service-related SMS/MMS messages from Fresh Start Tax. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out or HELP for assistance.

Fresh Start Tax does not sell or share mobile phone contact information, SMS opt-in data, or consent information with third parties for marketing or promotional purposes.

Information Sharing

Fresh Start Tax does not sell personal information. We may share information only as needed to provide services, comply with legal requirements, process client communications, support secure technology systems, or work with trusted service providers who assist our business operations.

Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no website, email, portal, or electronic communication system can be guaranteed to be completely secure.

Client Responsibilities

Clients should avoid sending sensitive tax documents or confidential information through unsecured channels unless directed by Fresh Start Tax. When possible, clients should use the secure client portal or other approved document submission methods.

Opt-Out and Assistance

You may opt out of SMS/MMS messages at any time by replying STOP. You may reply HELP for assistance.

Clients may contact Fresh Start Tax at 954-492-0088 for assistance or to request more information.

Fresh Start Tax, LLC
2803 E Commercial Blvd, Suite 200
Fort Lauderdale, FL 33308
Phone: 954-492-0088

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By providing your mobile number, you consent to receive service-related SMS/MMS messages from Fresh Start Tax regarding appointments, voicemail follow-up, portal reminders, document upload reminders, and client service communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Mobile opt-in data will not be sold or shared with third parties for marketing purposes. Please review our Privacy Policy for more information.

“Thanks to Fresh Start, I am feeling more and more confident about finally getting caught up after all these years.”

M. Johnson

“I will certainly refer anyone I come across who needs your services for sure.”

Jody and Don

“I cannot thank you enough for handling my IRS issues. After dealing with another office who did nothing, you guys did everything that you promised. Thanks again, especially Steve Jacob for guiding me every step of the way.”

Jerry H.